Observing Communications
Beginning of paper
Several weeks ago I observed a woman at the Franklin Park Mall. She and a young man sitting directly across from each other were engaged in what was apparently a mutual flirting. But the younger man seemed much more confident and cocky than did the woman. For one thing, he was more relaxed and c ....
Middle of paper
.... customer service representatives were more apt to offer immediate friendly assistance than the male reps. Men are not as cocky nor as confident in this sort of situation; their eyes tend to dart around the area of the store while the eyes of a women remain focused upon the eyes of the customer. The men seem to communicate with a lot less smiles. Apparently they have to get past a certain “ice-breaking” point before they will feel comfortable with a genuine look of happiness ....
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Word count: 530
Page count: 2 (approximately 250 words per page)
